Coping with Spam!
We’ve had a few reports of order emails going astray, and when we’ve checked it the photographer usually finds it in their junk email folder or bulk bin.
We’ve added a couple of new setup codes, so that the order email you get always comes from an email address that you can specify – this allows you to add it into your whitelist on your spam killing software. You can now also specify an alternate address that the system uses to send the order confirmation to your customers.
If you’d prefer your order emails to come from a fixed address rather than from your individual customers, give us a call and we’ll make the change to your account. The only downside is that you’ll no longer be able to reply to the order email to send it back to your customer, but you’ll notice there is a new email link within the order mail, so you can just click that to send an email to your customer.